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Active Cybercrime Happening Right Now?
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Immediate Guidance

You've Been Targeted.
Here's What To Do Right Now.

If you're a victim of cybercrime, every minute matters. These four steps are designed to protect you immediately — before you lose more money, privacy, or peace of mind.

01 Stop All Transfers

Stop & Freeze

Immediately stop all financial transactions, wire transfers, or gift card purchases. Contact your bank to freeze the account if money has moved. Every second counts in reversal requests.

02 Document Everything

Capture Evidence

Screenshot all conversations, emails, payment receipts, and profiles before the fraudster can delete them. Note timestamps, phone numbers, and any usernames involved.

03 Secure Your Accounts

Secure Accounts

Change passwords on all accounts immediately, especially email and banking. Enable two-factor authentication everywhere. Check for unknown devices logged into your accounts.

04 Report Officially

Report Immediately

File a complaint at cybercrime.gov.in or call 1930. Early reporting dramatically improves recovery chances and protects others from the same scam.

Official Reporting Channels

Where To Report & Who To Call

India has multiple official bodies to address cybercrime. Use the right channel for your situation — faster routing means faster action.

State Level
Cyber Cell

State Cyber Police

Every state has a dedicated cyber police cell for serious cybercrime cases. Visit your nearest police station and ask for the cybercrime desk, or contact your State Cyber Cell directly.

Find Your State Cell
Financial Fraud
Banking Fraud

RBI Ombudsman & Bank

If money was debited fraudulently from your account, call your bank's 24×7 fraud helpline immediately to block further transactions and initiate reversal.

RBI Complaint Portal
Technical
Govt. Agency

CERT-In

Indian Computer Emergency Response Team handles website hacking, data breaches, malware incidents, and critical infrastructure attacks at the national level.

Report to CERT-In
MHA Initiative
Coordination Body

I4C — Indian Cyber Crime Coordination Centre

The MHA's nodal agency that coordinates between all central and state agencies to combat cybercrime at a national level and improve cyber-law enforcement.

Learn About I4C

Important: Always report within 24 hours of the incident — this significantly improves the chances of recovering funds and tracking perpetrators. Filing a complaint does not require a lawyer and is completely free of charge.

Cyber Assistance Center

Get Personalised Guidance From Our Team

Not sure how to proceed? Our trained cyber assistance team reviews your case details and gives you a personalised step-by-step action plan — free of charge, with zero judgment.

Case Assessment

We review your situation and identify the type of cybercrime, severity, and the best legal avenue for you.

Reporting Guidance

We guide you through the exact steps to file an FIR, complaint, or cybercrime report — in your language.

Digital Safety Audit

After an incident, we help you secure your accounts, devices, and digital identity to prevent re-victimisation.

Referral Support

We connect you with legal aid, banking channels, and mental health support when the case requires it.

100% Confidential
Free of Charge
Response in 24 hrs

Request Assistance

Fill this form and our team will respond within 24 hours with tailored guidance.

All information is confidential and never shared with third parties.

Contact Options

Multiple Ways To Reach Us

Choose the channel that's most comfortable for you. Real people, real guidance — no bots, no gatekeeping.

Helpline

Call Us

Speak directly with a trained Cyber-Aid volunteer. Best for urgent situations where you need immediate verbal guidance.

+91 1800-000-0000
Email

Write to Us

For detailed case descriptions, evidence attachments, or when you need a written record of your communication with us.

[email protected]
WhatsApp

WhatsApp Support

Send screenshots, messages, and case evidence directly via WhatsApp. Secure, private, and responded to within hours.

Message on WhatsApp
Visit Us

Office Visit

Come in person to our assistance centre. Walk-in counseling available Tuesday–Saturday. No appointment needed for victims.

Get Directions

Assistance Hours

Phone & WhatsApp respond within the hours below

Monday – Friday 9:00 AM – 7:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday Closed
Emergency Helpline 1930 24 × 7
Currently Open

Office Address

Cyber-Aid Foundation — Registered Office

Cyber-Aid Foundation

Pune, Maharashtra, India
CIN: U88900PN2026NPL251046

Registered Under

Not-For-Profit Company · Section 8
Ministry of Corporate Affairs, India

General Enquiries

[email protected]

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